Overview: kv66 treats your personal data with the utmost care. This Privacy Policy explains what information we hold, why we hold it, and how you can manage it.
1 Introduction & Scope
This Privacy Policy applies to kv66 (kv66.im) and all its services. By creating an account, browsing the website, or using any of our services, you are considered to have accepted this Privacy Policy.
We follow international data protection standards and handle your personal information with the highest level of respect and care. This policy may be updated periodically, and the date at the top of the page will reflect any changes.
For any questions, reach us at support@kv66.im.
2 What Information We Collect
Kv66 collects three types of data – information you provide directly, data collected automatically, and information received from third parties.
Personal Identity Information
| Data Type | Example | Requirements |
|---|
| Contact Information | Name, Email, Mobile | Account Creation |
| Identity Verification Information | NID, Passport, Date of Birth | KYC Process |
| Address Information | Division, District, Upazila | Address Verification |
| Financial Information | Payment Method Type | Transaction Processing |
| Gaming Activity | Betting history, wins and losses | Account Management |
Automatically Collected Information
- Device Information: Operating system, browser type, screen resolution
- Network Information: IP address, internet connection type
- Usage Type: Pages you visited, time spent, and buttons you clicked
- Location Information: Country-level only — no precise GPS location
Please Note: We never store your full credit/debit card number or CVV. Payment details are processed exclusively through certified payment gateways.
3 How We Collect Your Data
Kv66 collects data through various means, with your consent or a lawful basis confirmed in every case.
- Registration Form: Information provided directly when opening an account.
- KYC Documents: Documents uploaded for identity and address verification.
- Transaction Records: Deposit, withdrawal, and betting history are recorded automatically.
- Cookies & Tracking Technologies: For website usage analytics.
- Support Contact: What you share with us via live chat or email.
4 Purpose of Data Use
Kv66 uses collected data only for specific, legitimate purposes. We never use your information beyond what it was collected for.
Primary Purpose
- Account Management: Managing registration, login, and account settings.
- Identity Verification: KYC process to prevent underage access and fraud.
- Transaction Processing: Ensuring secure deposits and withdrawals.
- Gaming Services: Game history, statistics, and personalized experience.
- Security & Fraud Prevention: Detecting suspicious activity.
Secondary Purpose
- Improving platform performance and fixing bugs.
- Showing you relevant bonuses and offers based on your preferences.
- Maintaining and improving the quality of customer service.
- Meeting legal obligations and regulatory reporting requirements.
✓ What We Don't Do: Using your information to advertise third-party products, building profiles to sell to others, or sending marketing messages without your consent.
5 Data Sharing Policy
Kv66 does not sell or rent your personal data. However, limited information may be shared in specific circumstances:
- Payment Provider: Required solely for processing transactions via bKash, Nagad, Rocket, and bank transfers.
- Game Provider: Gaming activity data is shared with providers such as Pragmatic Play and Evolution Gaming solely for the purpose of operating those games.
- Law Enforcement: When required by a court order or valid legal process.
- Security Services: Anonymised data shared with third-party fraud detection services.
Warning: If any third party claims to be a kv66 partner and asks for your information, verify it directly with our support team before sharing anything.
6 Data Storage & Security Measures
Kv66 servers are hosted in internationally certified data centres with 24/7 physical and digital security.
Technical Security
- 256-bit SSL/TLS Encryption: Industry-leading encryption for all data transmission.
- AES-256 Storage Encryption: Stored data is also encrypted.
- Firewall & IDS: Automated systems to prevent unauthorised access.
- Regular Security Audits: Third-party penetration testing.
- Two-Factor Authentication (2FA): An extra layer of protection for account logins.
Data Retention Period
Data is retained for as long as your account is active. Following account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is permanently deleted.
7 Cookie Policy
Kv66 uses cookies to ensure smooth website operation and improve user experience. Cookies are small text files stored in your browser.
Essential Cookies Mandatory
Used to maintain login sessions, security tokens, and form data. The site cannot function without these.
Functional Cookies Optional
For your language preferences, game settings, and personalised experience.
Analytical Cookies Optional
To understand which pages are most visited. Anonymous data only — no personal identification.
You can manage cookies at any time through your browser settings, though disabling essential cookies may affect site functionality.
8 Your Rights
As a kv66 account holder, you have the following rights over your personal data:
👀
Right to View
You may request a copy of any personal information we hold about you.
✏️
Right to Rectification
Contact support to correct any inaccurate or outdated information.
🗑️
Right to Erasure
You may close your account and request that your data be deleted.
🚫
Right to Object to Processing
You have the right to object to your data being used for specific purposes.
📦
Right to Data Portability
You may request a copy of your data in a machine-readable format.
⏸️
Right to Restrict Processing
You may request that data processing be restricted under certain circumstances.
How to Exercise Your Rights: Email us at support@kv66.im or reach out via live chat. We aim to respond within 30 business days.
9 Children's Privacy
Kv66 strictly ensures that no one under the age of 18 can access the platform. We do not knowingly collect any data from children or minors.
If a parent or guardian believes their child has created an account on kv66, please contact us immediately. We will promptly delete that account and all associated data.
10 Privacy Policy Updates
Kv66 may update this Privacy Policy from time to time. For significant changes, you will be notified via email or an on-platform notification.
Continuing to use kv66 after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page periodically.
11 Privacy Contact
For any questions, complaints, or requests regarding this Privacy Policy:
- Data Protection Team: privacy@kv66.im
- General Support: support@kv66.im
- Live Chat: Available on the platform 24/7
- Help Center: Help Center Page
We take all privacy-related requests seriously and aim to resolve them as promptly as possible.